Terms of Service & Refund Policy

Mistletoe is a perishable item. In order to get the most enjoyment from your mistletoe we recommend the following:

  • Hang your mistletoe and enjoy it as soon as your package arrives.
  • If you are ordering mistletoe for resale, only order as much as you can sell in a short period of time in order to minimize waste.
  • Mistletoe, may be stored in a cool, dry location, not exposed to open air. Refrigeration is permissible, but the freshness of the product can not be guaranteed once 24 hours has passed from the time of delivery reciept.

Our products are unique. Understand that no two items made by Mistletoeing.comâ„¢ are exactly alike and items may differ from those pictured on the site to some degree.

Quality of our product. Mistletoeing.comâ„¢ stands behind the quality of our product. We are happy to work with you if your shipment arrives in bad condition. Please contact us by email within 24 hours of receiving your package in order to request a replacement, please include your order number. (Replacement is at the sole desecration of Mistletoeing.comâ„¢ and can not be guaranteed. Nor can Mistletoeing.comâ„¢ be held liable for any shipping expenses).

Shipping & insurance. Domestic packages sent via USPS Priority Mail are insured for up to $50 in package contents. Mistletoeing.comâ„¢ will ship your order in a prompt manner but can not be held liable for delays in package delivery due to delays on the part of USPS, UPS, FedEx or any other carrier. Please verify your address information. We can not be held responsible for shipments sent to incorrect postal addresses, unless it is due to human error on the part of Mistletoeing.comâ„¢. Mistletoeing.comâ„¢ reserves the right to ship orders qualifying for free expedited shipping via USPS Priority Mail or expedited USPS First Class Mail the choice of which shall be at the sole discretion of Mistletoeing.comâ„¢.

Email usage policy. By purchasing from Mistletoeing.com™ you agree to receive shipping notifications, periodic marketing emails, and coupon codes. Mistletoeing.com™ will never spam, and rarely send more than a dozen emails in a calendar year. You may unsubscribe at any time.

Mistletoe may be toxic. Do not eat mistletoe. Keep mistletoe leaves and berries out of the reach of children and pets. By purchasing our mistletoe, you state that you fully understand and assume all liability and absolve Mistletoeing.com™ from any liability whatsoever.

No coupon stacking. Mistletoeing.comâ„¢ does not allow the stacking of coupons. If any order is processed and multiple discount coupons were used in violation of our policy, the translation will be canceled and Mistletoeing.comâ„¢ will attempt to refund any monies payed back to said customer.